This Policy applies as between you, the User of this Website and Aniforte UK Ltd, the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.
2. Who is responsible for the personal information collected on/through this application?
Aniforte UK, a limited company registered in England and Wales with registered number 10454927, VAT registration number GB 261 1264 36 and with registered office at Ground Floor, Warwick House, Banbury Road, Southam, United Kingdom, CV47 2PT.
3. Information collection and use
We collect and use personal information (your name, email address, telephone, and location) to enable registration and create your user account on this application. We also use your name, contact details and delivery address to:
We use your purchase history and what you have abandoned in your basket to provide customer service and support, handle returns and assist you on the use of our services.
We use information about your phone or laptop, and how you use our website to improve our website and to protect our website.
We are using Trustpilot as our data processor to assist us to collect feedback from our customers. This feedback collection allows us to improve the services and products that we offer to you.
4. Sharing your information
We do not, and will not, sell any of your personal data to any third. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
5. Marketing messages
If you have said we can, we’ll send you marketing messages by email to keep you aware of Aniforte UK Ltd news and to help you see and find our products.
We use Mailchimp as our data processor to send the aforementioned marketing emails.
6. How to stop marketing messages
You can stop receiving marketing messages from us at any time.
You can do this:
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Stopping marketing messages will not stop service communications (such as order updates).
7. Seeing adverts for Aniforte.co.uk online
We also engage in online advertising, also to keep you aware of what we are up to and to help you see and find our products. Like many companies, we target Aniforte banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service. The banners and ads you see will be based on information we hold about you, or your previous use of Aniforte or on AniForte banners or ads you have previously clicked on.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
We use the cookie information to improve our knowledge of the use of this application and to enable us to be able to ascertain whether it is operating at an optimal level. You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of this application.
10. Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
We will hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Service team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
11. Your rights
Rights relating to your personal information:
12. Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
14. How you can contact us
WHAT WE COLLECT
We may collect the following information:
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
List of cookies we collect
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
Unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.)
The store view or language you have selected.
Unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.
The products that you have recently viewed.
Google Analytics Cookies
Unique visitor cookie
Visitor segmentation cookie
Google website optimizer cookie